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| SHIPPING RATES & RETURN POLICIES |
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Printed Music Shipping and Handling Rates & Policies
Effective February 19, 2007
Standard Orders
•
Music ordered, whether in stock or back ordered, with no special
shipping requirements will be charged shipping based upon the order
total.
Order Total Shipping and Handling Charges
$0.00 - $9.99.. .......$4.99
$10.00 - $24.99........$6.99
$25.00 - $49.99........$7.99
$50.00 - $99.99........$8.99
$100.00 - $249.99....$12.99
$250.00 - $499.99....$17.99
$500.00 - $999.99....$24.99
$1000.00 and up.......$34.99
• Unless requested otherwise, orders will not be shipped until complete.
THERE IS NO CHARGE FOR SHIPPING SCHMITT MUSIC GIFT CARDS!
Expedited Orders
•
Expedited orders, those desired more quickly than our normal shipping
times, must be placed through our printed music order line at
1-800-767-3434. These orders will be accepted Monday through Friday
between 9:00 a.m. to 5:00 p.m. Central time. Branch stores may not
accept orders that require expediting.
• For expedited shipping
of in-stock music, the customer will be assessed a $5 fee in addition
to the shipping cost based upon the order total.
• For expedited
shipping of music not in stock, a drop-ship from the publisher is
required. The customer will be charged the drop ship fee determined by
the publisher. This fee, if any, varies by publisher and is based upon
weight, distance and time. By asking to have music drop shipped, the
customer agrees to pay all fees assessed by the publisher.
Imported Music
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Orders for music which must be imported from a foreign country will be
charged a 20% Import Fee based upon the actual cost of the music.
Schmitt's Printed Music Return Policy
Effective February 1, 2007
Schmitt Music will accept printed music returns:
• with valid receipt
• within 30 days
• within 60 days with receipt for educators presenting their Schmitt Music Educator Discount Card.
• in such condition that resale is possible
Choral Customers: There will be a 50% deposit required on all choral orders.
Credit for returned music:
• If you charged your music, we will credit the account that was charged.
•
If you paid in cash, you will be reimbursed in cash for sales up to
$25. For cash refunds in excess of $25, a check will be mailed to you
within 14 days. Shipping/Fees are non-refundable.
Schmitt Music will not accept the following printed music returns:
• current/popular music (as determined by current trends and including both single sheets and books)
• ALL choral music/choral accessories (i.e. CDs, instrumental parts, folders)
• wedding music
• ALL seasonal music
• any imported item
• opened CDs, DVDs, tapes, videos and software
• elementary classroom materials
• instrumental solo/ensemble singular works (not in a collection)
• textbooks
• clearanced music
Schmitt's Music Products (non-print music) Return Policy
Merchandise
that is in perfect condition for resale will be accepted for return
within 30 days of purchase and accompanied by the original sales
receipt.
All returns must include original packaging.
Special rules may apply to certain sale or promotional merchandise.
Items which cannot be accepted for return:
• Reeds
• Harmonicas
• CDs
• Tapes & Videos
• Computer Software
• Special Orders of non-stock items (which cannot be cancelled).
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| Schmitt Music Company, with stores located throughout the Midwest, also owns Wells Music - Colorado’s premier piano retailer since 1919. We offer the area’s largest selection of new and used pianos. Home to the world’s top piano lines, including exclusive authorized representatives for new and used Steinway & Sons pianos, Boston and Essex pianos. Knowledgeable, professional sales consultants. “Best Price” guarantee. In-house warranty and technical service. Home and special event piano rentals. We support our communities’ educators and host the recitals of thousands of students and performers each year. Schmitt’s is one of the nation’s premier sellers of musical products, education and services. Our reputation for quality music and personal service goes back to 1896. We offer instruments, accessories, music, lessons and service for everything we sell. No matter what your age, interest or skill, we offer you expertise to help select, learn to play, and care for your musical investment. |
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